Recruitment solutions built for the future of Aged Care.
With over 20 years of experience in Aged Care recruitment, McArthur is one of Australia’s most trusted staffing partners for residential and community-based aged care providers.
We understand the unique challenges you face from compliance and skills shortages to urgent staffing demands and workforce retention. Our sector expertise, national reach and localised approach allow us to provide tailored recruitment solutions that ensure quality of care and workforce stability.
Whether you need temporary staff at short notice or are building a long-term talent strategy, McArthur delivers aged care recruitment services that are efficient, responsive and values-led. We partner with a broad range of Residential, Nursing and In Home Care providers across Australia covering all key disciplines including:
In Home Care
- Qualified Direct Care Staff
- Domestic Assistants
- Care Managers
- Care Navigators
- Service Coordination / Allocators / Schedulers / Assessment Officers
- Social Support / Planned Activity Workers
- Community Nursing
Residential Aged Care
- Registered Nurses
- Enrolled Nurses
- Personal Care Workers
Maximising Quality and Minimising Risk
through industry leading screening and assessment processes.
Supporting quality care through quality people
At McArthur, we don’t just fill roles, we build partnerships. Our recruitment approach is designed to reduce turnover, improve resident outcomes, and ensure that every staff member we provide contributes to the high standards of care your organisation upholds. We also stay ahead of industry trends, reforms and workforce strategies to ensure our clients are well-prepared for what’s next in the evolving care economy.
McArthur has an uncompromised focus on ensuring the quality and suitability of every aged care worker we put forward to clients. Our extensive screening and assessment process is the most thorough in the industry, giving clients the confidence and peace of mind of knowing that all McArthur team members are an ideal fit.
Assessment Initial Screening
Job seekers will be thoroughly screened utilising targeted questions, that are unique and tailored to the role. We assess each applicant’s ability to meet the requirements of the position via the following:
Phone Screening
Compliance requirements
Availability
Communication Skills
Motivation for Applying
Experience
Initial Behavioural Based Interview
Once the applicant’s interest is engaged, a professional assessment of suitability is established through behavioural based interviewing reflecting past relevant performance.
Revising work history including previous employers, duties and reasons for leaving previous roles
Job related aptitude
Ability to commit to the role and demonstrate flexibility and good attitude
Availability
Adaptability
Motivation for application
Willingness to have refresher training
Client focus
Organisational awareness
Problem solving and judgement
Ability to work in a team environment
Registrations and Certifications
We check that all key registrations and certifications are current and relevant to the specific state. This includes:
Resume
Police Check
Qualifications
Working with Children's Check
Drivers's Licence
NDIS Screening Check
First Aid/CPR
Vaccinations
Reference Checks
Aged Care Consultancy Services
McArthur offers nationally delivered aged care consultancy services across Australia. Our consultants have extensive experience in aged care management, compliance, and workforce development. With teams based across the country, we partner with providers to assess performance against the Aged Care Quality Standards and provide targeted support in preparation for accreditation. We assist in developing clear, achievable action plans that drive continuous improvement and ensure alignment with evolving legislation and the Royal Commission’s recommendations.
Our team also specialises in strengthening workplace engagement through leadership workshops, staff mentoring, and management facilitation. Combined with our workforce strategy and recruitment expertise, McArthur provides holistic, practical solutions tailored to the unique needs of aged care organisations nationwide.
Our Aged Care staffing and HR support solutions include:
- Permanent recruitment for critical and senior care roles
- Casual and temporary workforce supply for flexible rostering and surge capacity
- Contract staffing to cover leave, projects or transitional periods
- Workforce planning and forecasting support
- Compliance and credential verification aligned with aged care quality standards
- Talent pipeline development for high-demand roles
- Onboarding and retention strategies to build long-term workforce engagement
- HR support and consulting through our specialist Talent Architects division
Why aged care providers choose McArthur
Industry specialists who speak your language
Our consultants bring real-world experience in aged care and health services, so they understand what matters most, delivering care with compassion, professionalism and compliance.
Workforce solutions tailored to your organisation
We don’t believe in one-size-fits-all. Every aged care provider has unique needs, culture, and challenges so we design recruitment solutions that align with your service model and care standards. From tailored talent pipelines to workforce planning, our approach ensures a seamless fit for both permanent and temporary staffing needs.
HR support for Aged Care Employers
McArthur provides specialist HR support tailored to the aged care sector. Our goal is to help employers build engaged, motivated and high-performing teams that deliver the highest standard of care.
Workforce Engagement and Culture Surveys
We conduct comprehensive workforce engagement and workplace culture surveys designed specifically for aged care environments. These surveys give leaders valuable insights into staff satisfaction, team cohesion and opportunities for improvement.
Post-Survey Workshops
Following the survey, we deliver practical workshops to strengthen workplace culture and improve staff retention. Key focus areas include:
- Respect in the Workplace: Building safe, inclusive and positive environments for all staff and residents.
- Values Alignment: Helping employees connect their personal values with organisational values to create a shared sense of purpose.
- Difficult and Respectful Conversations: Equipping managers and team members with strategies to address issues constructively and maintain healthy working relationships.
- Leadership Development: Supporting aged care leaders to inspire their teams, manage challenges and foster continuous improvement.
National coverage with local care
From metropolitan hubs to rural and regional communities, we provide end-to-end staffing support across Australia. With offices in Sydney, Melbourne, Brisbane, Adelaide, Perth and Canberra, we can respond quickly and effectively wherever your service is based.
Let’s build your aged care workforce together
Whether you’re facing immediate workforce shortages or planning ahead for growth, McArthur is ready to support your organisation with expert recruitment and people solutions.