The British & Irish Lions Tour Case Study
McArthur/Intercruises & The British and Irish Lions Tour - A case study.
The Intercruises British and Irish Lions Tour presented a unique opportunity for McArthur to showcase its capability in delivering large-scale, multi-location staffing solutions under tight deadlines. Spanning three states — Queensland, Victoria, and New South Wales — the project required rapid mobilisation of 77 experienced staff across 731 total work hours to support a range of roles including Customer Service Assistance, Welcome Hosts, and Directional Staff.
Working in high-traffic environments such as Surfers Paradise, Melbourne CBD, and Sydney CBD, our teams navigated logistical challenges, short lead times, and evolving client requirements to ensure all shifts were filled and operations ran smoothly. Through our local knowledge, adaptability, and commitment to service excellence, McArthur played a key role in helping Intercruise deliver a world-class experience for guests throughout the tour.
Follow the link below to find out more about how we helped tackle staffing needs across three states for one of international rugby's biggest events.
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