Aspire4Life Case Study: Aged Care Recruitment Partner for Workforce Transition in Victoria

Supporting Workforce Transition in Aged Care

In April 2024, the Commonwealth Government announced the transition of the Regional Assessment Service (RAS) from local government to new providers. Aspire4Life secured the tender to deliver services in Victoria but faced a significant challenge: building a new workforce in less than six weeks.

As a specialist aged care recruitment partner, McArthur was engaged to provide the scale, expertise, and speed required to ensure service continuity. Drawing on our proven experience in RAS Assessor recruitment in Victoria, we supported Aspire4Life in establishing a high-performing workforce under strict timeframes.

Recruitment Challenges in Aged Care

Aspire4Life required a rapid and comprehensive workforce solution in regional and metropolitan Victoria, requiring:

• Rapid mobilisation of RAS Assessors across multiple Aged Care Planning regions
• Transitioning council-based RAS professionals impacted by redundancies
• Managing staff uncertainty during the handover period
• Delivering recruitment and onboarding at scale under strict timelines

McArthur’s Tailored Recruitment Strategy

With over 20 years supporting Aged Care recruitment in Victoria, McArthur was well positioned to respond with our structured, evidence-based strategy for the aged care including:

• Expanding the locum candidate pool: Growing from 30 to 80 experienced RAS Assessors within six weeks
• Team engagement sessions: Meeting with local council RAS professional teams to provide employment pathways
• Supportive onboarding process: A transparent and accessible process, helping candidates navigate redundancies with confidence
• Seamless workforce transition: Presenting qualified candidates to Aspire4Life and coordinating induction sessions in groups of 20–30 staff

Workforce Transition Success

Through our tailored recruitment model, Aspire4Life achieved its workforce objectives and maintained compliance with Commonwealth requirements. By mid-August 2024, Aspire4Life had reached its full staffing quota with McArthur’s support. Key results included:

• Successful aged care workforce transition for council RAS teams into Aspire4Life roles
• More than 50 permanent positions created for experienced RAS Assessors in Victoria
• 100% coverage of recruitment requirements before the Commonwealth deadline
• Aspire4Life positioned to confidently tender for the Single Assessment Service commencing January 2025

Why Aged Care providers Choose McArthur

This case study demonstrates McArthur’s expertise as a specialist recruitment and workforce transition partner in aged care and health support. Aged care providers across Australia partner with McArthur because we deliver:

• Specialist experience in aged care and health workforce recruitment
• Regional recruitment strategies for both metropolitan and rural areas
• End-to-end services including candidate attraction, onboarding, and workforce planning
• A proven record as a trusted recruitment partner for government contracts and aged care providers

Follow the link below to find out more about the project, our solutions and outcome for the transition of Council RAS Professionals to the aspire4life team.