The Kangaroo Island Support Worker Recruitment Case Study

Disability and community care recruitment and client support in a remote area of South Australia - A case study.

In November 2018, McArthur Community Care were asked to provide 32+ hours per day of active support, 7 days per week (including overnights with 2:1 for all transfers) to a client with a high level spinal cord injury living at the Western End of Kangaroo Island, South Australia. From meeting the client to discharge was nearly 1 year due to house modifications and completion of rehabilitation.

The Challenges

Living in a remote area on the island was and is challenging, especially for support workers travelling to and
from shifts, kangaroos are abundant, especially at dawn, dusk and during the night.

When the client returns to his farm, accommodation will be difficult to source due to the fires wiping out all that was available including the cabins at the caravan park where support workers lived when not working.

Current travel from Adelaide to client is 3.5 hours, plus 45 mins on ferry and 170 kms……one way. When he moves back to the farm, the travel from ferry to farm will add an additional 1.5 hours and 125 kms.

Follow the link below to find out more about the project, our solutions and the outcome.

McArthur case studies

Take a look at other case studies to find out how we have engaged in sourcing the right talents to deliver 360solutions across all our chosen specialist divisions.

Read more


Browse permanent, contract, temporary or casual jobs across a range of sectors and locations.


Sector specialists

Connect with our consultants to access an in-depth knowledge of your industry, its needs and challenges

Learn more

Give McArthur local team a call

Tasmanian based projects are managed by the Melbourne team and our Adelaide team handles all Western Australian requirements.

(08) 08 8100 7070